Refund Policy

Do you want to return something?

You can return an item for a refund, within 30 days of receiving your original order.

Products must be unused and in their original condition and sent back to Healthier Tastier Foods at the expense of the customer. Please include a copy of your receipt.

 

Returns need to be sent to:

Healthier Tastier Foods
PO Box 6318
Baulkham Hills
NSW 2153

We’re not able to offer an exchange on returned items. We will refund the price you paid for your item, back to the original account used.

The goods are your responsibility until they reach our warehouse, so make sure your return is packed properly and can’t get damaged in transit. We recommend using registered post so that you can keep track of your parcel.

No return for change of mind is available on special request orders or when stock has been specifically obtained to meet your order.

 

When You Receive Your Order

We try to ensure all our products are shipped free from defects, but if there is a problem with your purchase when you receive it, please contact Healthier Tastier Foods and we will organise to have the item replaced. You need to advise us of any fault in a new product within 30 days of receiving your order, and please do not use the product.